Saying you don't know التعبير عن عدم التعرف على أمر ما I'm afraid I can't help you I'm sorry, I don't know Apologising الإعتذار Sorry I'm very/awfully/so/extremely sorry Excuse me Sorry, (it was) my fault I do apologise Please accept my apologies Accepting an apology That's all right/OK Not to worry That's quite/perfectly all right No reason/need to apologise Don't worry about it Giving instructions اعطاء التعليمات Make sure Remember... (to do Be careful... (not to do Don't forget... (to do Giving directions إعطاء الإتجاهات Go straight on Take the first/second on the left / right Turn left / right Go along... as far as Take the number 7 bus / tram Get off (the bus / tram) at... (place) Carry on until you see Look out for Checking someone has understood التأكد من الشخص قد فهم ما تصبو إليه Are you with me Did you follow that Have you got that Is everything clear so far Does that seem to make sense